Verizon FIOS: Good Product, Tax Free!
I'm keeping FIOS.
I called Comcast to cancel my internet service yesterday. That one call renewed my hatred for them, all in less than four minutes. The nice rep on the phone allowed me to make changes to my account without verifying my account password, even though it's right there on all the screens. Way to go, Comcast.
It's bad enough that you've done this to me multiple times. I wonder how many hundreds of thousands of customers similarly entrust their privacy to you, only to have you toss it aside like a used condom?
Comcast's supervisor policy leaves a little to be desired as well: if you request a supervisor, you're promised a callback within 1 hour or 24 hours, depending on the rep you talk to. Naturally, I've been waiting for a supervisor to call me for 32 hours now.
Oh, and don't forget that Comcast plans on charging for tech support next month. Way to go, asscakes.
Anyway.
I'm keeping FIOS for one simple reason: FIOS doesn't choke like Comcast does.
Let's say you're downloading a 350mb or 700mb torrent from a few thousand sources. With Comcast, your bandwidth becomes completely useless. Even if you're only downloading at 100kbit/s and uploading at 45kbit/s, you can't browse, check e-mail, ping, or do anything. Comcast cripples you mercilessly. If you have Comcast right now, you know what I'm talking about.
With FIOS, I can download up to four torrents at 80kbit/s to 300kbit/s, and not even feel it while browsing and checking e-mail. I'll hand it to you, Verizon: this is wonderful. Ping latency during MPD (massively parallel downloading) torrents only goes up slightly to the point it's not even worth reporting.
So, yes, I still despise the fact that I'm giving money to the unholy seed of bad service Verizon. But, at least I'm getting some pretty decent internet in exchange.
We Don't Need No Steenking Taxes
There is one odd point that showed up. My 2nd month bill was precisely $34.95, the rate I'm okay being stuck with. No taxes, no fees, nothing. Are you telling me, Verizon, that you don't have to charge any tax whatsoever on your FIOS? That here, in Washington, the king of high utility and service taxes (we pay 25% taxes on our cell phone bills here, folks) you're getting a free ride? That Erin, the "oh-no-you-dih-int" service rep from Hell was accidentally right? I find that hard to believe. I think it more likely that you've already fucked up your billing procedure and I'll see some sort of insane charge on my card between now and AUGHAOSHGLJHSLKJGDSLJADSLJK.
Because you're just that retarded.
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